locked out

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support

As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.

If you have the necessary documentation, Apple have recently introduced a new portal though which you may be able to request release of an Activation Lock:

How to remove Activation Lock - Apple Support & start an Activation Lock support request.

However, you should be able to recover your AppleID credentials without assistance...

If you have forgotten your AppleID or associated password, these can be recovered here:

https://iforgot.apple.com/

To recover your credentials, you’ll need access to any one of the following:

• Your primary email address mailbox that corresponds with your AppleID
• Any of the secondary/recovery email addresses that should be configured for your AppleID account
• Any of the trusted telephone numbers (fixed line or Cellular/Mobile) that are associated with your AppleID

Unless you AppleID account has not been fully/correctly configured, or has been seriously neglected, recovery of the AppleID and password should not be difficult.

More information about recovery of your AppleID:

If you forgot your Apple ID - Apple Support

More information about recovery of your AppleID password:

If you forgot your Apple ID password - Apple Support

When you recover access to your credentials, you would be well advised to log-in to your AppleID account from a web browser - and verify/update any email addresses and trusted telephone numbers:

https://appleid.apple.com/

This is being reported a lot of times. You can do one thing to activate iPad you know his Email and passcode if not ask him because your iPad won’t be able to activate without it. If you have small children using your iPad then you can set up restrictions to use iPad like which apps they can access you can find all at https://support.apple.com/en-us/HT201304 you can follow these steps and set restrictions that can allow them to do certain tasks and nothing will happen and also you can restrict the iPad to not allow changing of passcode

Hope this helps

kind regards

Reiarked

If you forgot your passcode you can do these steps https://support.apple.com/en-us/HT204306

if you forgot Apple ID or Apple ID passcode visit https://iforgot.Apple.com