Trade-in

I'm sending in my Iphone 7 as a trade-in, and I forgot to factory reset and turn off the find my phone settings. Can I send it in still?

iPhone 7, iOS 14

Posted on Mar 19, 2021 9:34 AM

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Question marked as Top-ranking reply

Posted on Mar 19, 2021 9:44 AM

If you still have the phone, then just use the following article for how to prepare it for a trade-in. The same information should have been provided to you with the shipping materials to send the phone in with.


Ref: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


Note that this article also covers what to do if you no longer have the phone.

1 reply
Question marked as Top-ranking reply

Mar 19, 2021 9:44 AM in response to ezimmer04

If you still have the phone, then just use the following article for how to prepare it for a trade-in. The same information should have been provided to you with the shipping materials to send the phone in with.


Ref: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support


Note that this article also covers what to do if you no longer have the phone.

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Trade-in

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