I can’t clear history on Safari because it’s grayed-out
In my app: Safari, the Clear History button is grayed-out and I can’t delete the browsing history.
iPad mini, iOS 9
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User profile for user:
Matthew.S81
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Community Specialist
Hi, sruthin272, and welcome to the Apple Support Communities. We understand that you're not seeing the option to clear your browser history. We'll be glad to help you with that.
When there's no history or website data to clear, the setting turns gray. The setting might also be gray if you have web content restrictions set up under Content & Privacy Restrictions in Screen Time.
If you have history you are unable to delete , your iPad may be under MDM (Mobile Device Management) software from an employer, school, or similar; if the phone was set up by them or belongs to them. If that's the case, you may need to reach out to them for further instruction.
Thanks for reaching out to us. Let us know if you have any further questions or concerns.
Cheers!