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Tried all steps in this document, still not able to play recently purchased/download music from iTunes store. Any other suggestions ?

Cannot play recently purchased/downloaded songs from iTunes store. Continuously prompted to authorize the device. Authorization is successful, but clicking on song again just brings the same device authorization prompt, an endless loop.

I've tried the steps in the Apple knowledge base article (UserAccessControlSettings and SD info folder delete), nothing has worked.

Windows, Windows 10

Posted on Mar 20, 2021 8:55 AM

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Question marked as Top-ranking reply

Posted on Mar 20, 2021 11:50 AM

If that only happens for a few songs, it is usually an indication that the song file got corrupted somehow. Delete it off your device and then redownload it. See if that helps.


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Tried all steps in this document, still not able to play recently purchased/download music from iTunes store. Any other suggestions ?

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