Dropbox disappears from Finder Toolbar

Question

Dropbox disappears from Finder Toolbar

Hi,

First of all, I am French, so forgive my clumsy English

Yesterday, I noticed that the Dropbox Icon was missing from finder toolbar (on each window). Replaced by a question mark (?).

I dragged it from the finder toolbar but I did not find the way to get it back (disappeared from customise finder toolbar also).

I uninstalled (😬) then re installed Dropbox, but no way to have this (kind of) extension back.

Can you help ?

Best !

Screenshot : what I can't get back on my regular Mac… 😢

Posted on Mar 20, 2021 10:24 AM

Reply

Answer 1

Erica_S1

Community Specialist

Mar 21, 2021 9:30 AM in response to michelgoldbergjazz

Hi there michelgoldbergjazz,

We understand you're experiencing an issue with not seeing the Dropbox option for the toolbar in Finder, and we'd like to see if we can assist.

First, restart your Mac in safe mode, and see if the option shows there: How to use safe mode on your Mac

Also, to determine if the issue is user-specific or system-wide, create a new admin user account, and check there: Set up users, guests, and groups on Mac

Cheers!

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Answer 2

Erica_S1

Community Specialist

Mar 21, 2021 11:12 AM in response to michelgoldbergjazz

michelgoldbergjazz,

Thanks for giving those steps a try, and keeping us updated on the results.

Since you're able to see options for other apps and features as expected and the issue is isolated to Dropbox, the next step from here would be to reach out to the app developer for further assistance: How to contact an app developer

Take care.

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Answer 3

Mar 21, 2021 11:07 AM in response to Erica_S1

Thank you fo your answer ! 🙏

I have restarted in Safe mode : no change

I have created a "Test" user : no change…

Can, you still help ?

All the best and thank you anyway.

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Dropbox disappears from Finder Toolbar

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