Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Scam Phone Call

A received a phone call from the following number telling me that my icloud and apple ID have been compromised and they want me to walk through a procedure with them while on the phone to secure my phone. The person tells me not to use my banking apps. Is this a scam?


iPhone 5c, iOS 10

Posted on Mar 20, 2021 12:42 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 20, 2021 12:44 PM

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

1 reply
Question marked as Top-ranking reply

Mar 20, 2021 12:44 PM in response to stbudge67

Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to ignore the calls or hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

Scam Phone Call

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.