Apple TV HD doesn’t play YouTube
Can preview the video. But doesn’t play and appear error window.
I tried restart system or re-install app. And reset Apple TV HD also.
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Can preview the video. But doesn’t play and appear error window.
I tried restart system or re-install app. And reset Apple TV HD also.
Hi bananaclub,
We understand that you're experiencing an issue playing YouTube on your Apple TV, and we'd like to help.
Does the issue only happen with YouTube? In other words, are you able to use other apps without an issue? Purchase and download apps on Apple TV
Are you able to play content in the Apple TV app using these steps? Watch movies, TV shows, and live content in the Apple TV app
If the issue only happens with the YouTube app, we'd suggest reaching out to the developer. More about how to contact an app developer here: How to contact an app developer
Thanks!
Brittany 1416
"Apple TV HD doesn’t play YouTube" - Apple TV / YouTube / Signed In ...
This Continues to be a Problem
Also noted in Communities - Same problem on Apple TV 4K - https://discussions.apple.com/thread/252577746
I have yet to see any ideas for a solution at this point ...
Same issue as bananaclub
Apple TV (4th Generation)
Apple TV had been working as expected with YouTube App - no issues
The "Something went wrong" - Problem started today (This afternoon?)
Internet connected via Ethernet to Apple TV
Tested YouTube playing videos, without problems, from the same internet connection on these devises
Mac Book Pro / iMac / iPhone
Restarted Apple TV from menu
Does the issue only happen with YouTube? YES
Tested other Apple TV apps we commonly use:
Opened / Selected / played a video on: Prime - Netflix - PBS - TED - Wired - National Geographic ... etcetera
All behaved as expected - no issues
Deleted and reloaded YouTube App
Initial test of the newly reloaded YouTube app was without signing in.
Selected and played the start of a random recommended video (advertisement).
Stopped video
In this newly reloaded YouTube app, on the Apple TV, went to settings
Signed in with existing YouTube name and password.
YouTube Subscriptions / Watch History / Etcetera all came back
YouTube App i.e.: display / look / scroll / highlight / browser / all was as expected
Selected random recommended video to watch
Video would not play - black screen
Blue Warning dialog box appears on the right side of the screen
"Something went wrong"
Went to Watch History
Selected a previously watched video to play
Video would not play - black screen
Blue Warning dialog box appears on the right third of the screen
"Something went wrong"
Any / all / every video selected, faults - will not play - The same...
Video does not play - black screen
Blue Warning dialog box appears on the right third of the screen
"Something went wrong"
In this newly reloaded YouTube app went to settings again
Switched to guest user.
Any / all / every video selected, faults - will not play - The same...
Video does not play - black screen
Blue Warning dialog box appears on the right third of the screen
"Something went wrong"
Opened the YouTube app on an iPhone
Connected with Apple TV via Airplay
Selected random YouTube video to play
Video played / worked just as expected - no issues
I too am having the exact same issues. There must be a fix available.
I'm having the same prob!!!
Apple TV HD doesn’t play YouTube