I bought my iPhone 12 Pro only 4 months ago. I am getting the similar “Important Camera Message”- Unable to recognize genuine camera on your phone” message after the iOS is upgraded to 14.4. Does this mean that I received nongenuine camera with new phone? I also had difficulty at tikes to have my camera screen opened although video and other mode works perfect.
iPhone 12 Pro, 14
Has anyone serviced the cameras in your phone?
Did you buy the phone from Apple directly or an Apple Authorized Seller?
Either contact Apple Support directly or T Mobile, as it appears your iPhone needs service.
Contact - Official Apple Support
Have you updated to iOS 14.4.1?
That was my next question. Are you update to the most current iOS version?
Yes, my phone was updated to iOS 14.4.1 as automatic update. After that only I started facing the “camera not working” issue.
First I noticed the camera shutter was not opening up in “regular camera” mode although video, panorama or portrait and slow motion mode worked fine that time. So I captured photo using portrait at that time. Later when I charged my phone I started receiving the “unable to identify genuine camera on my iPhone” message as notification on my screen.
No one serviced the cameras in my phone. I bought this iPhone through TMobile during thanksgiving time.
Ok, thank you so much!
Receiving “important message on camera” on iPhone 12 Pro.
