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Error message when trying to update.

My phone flashes with the apple symbol. Then 'support.apple.com/iPhone/restore. I follow all the prompts in itunes only to get an error message:

'The iPhone "iPhone" could not be updated. An unknown error occurred(4013)'


How do I fix this?


iPhone XR, iOS 14

Posted on Mar 21, 2021 12:01 AM

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Posted on Mar 21, 2021 1:22 AM

Error 9, 4005, 4013, 4014 --> If you see error 9, 4005, 4013, or 4014 when you restore your ...


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Error message when trying to update.

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