You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Zoom for MacOS High Sierra 10.13.6

i downloaded zoom.us and i can't open it because it doesn't support on macOS 10.13.6. but on zoom's web it says their minimum requirement on mac are macOS X with macOS 10.9 or later. can anyone help me??

MacBook Air 13″, macOS 10.13

Posted on Mar 21, 2021 9:33 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 21, 2021 10:53 AM

I'm running version 5.0.2 on my 10.13.6 Mac, try an older version...


https://zoom.en.uptodown.com/mac/versions

6 replies

Apr 19, 2021 4:57 AM in response to BDAqua

Thanks for the suggestion. I tried that first and found it only gives you access to their knowledge base or their amazingly useless chatbot (called, I believe, Dolt). Neither of these was any help. There seems no way to actually provide any input to them about problems with their software. Also, the only way to talk to anybody is to be a paid customer and since all I want is the client app, I'm not one of those. An interesting model for end-user relations.

I did find though that the Apple app store has the zoom client for iPad and iPhone - just not for the iMac. Maybe Apple knows it doesn't work and so won't put it in the app store? I tried the iPad one and it seem to work. It's just not the device my wife wants to use for zoom!

Apr 21, 2021 4:09 AM in response to BDAqua

Thanks for your thought - not sure I really want to try another browser though - unlike Windows where you can use pretty much anything, my experiences of Apple indicate that some non-apple product may work today but tomorrow is another story entirely. They produce nice products but backwards compatibility is not their strongpoint - not even with their own products!

I'll try using the Apple feedback site but....

Zoom for MacOS High Sierra 10.13.6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.