My Mac is connected to the internet, but my Mail says it is offline, so I am not receiving incoming mail and I cannot send mail.
My internet/email provider is not sure how to fix this. Any suggestions on how can I resolve this?
iMac 27″, macOS 10.15
My internet/email provider is not sure how to fix this. Any suggestions on how can I resolve this?
iMac 27″, macOS 10.15
This message would typically indicate an issue with either the email provider's server, an Apple Mail configuration error, or a email credential error.
Have you tried using the Connection Doctor? If so, what were the results?
Ref: Use Connection Doctor in Mail on Mac - Apple Support
This message would typically indicate an issue with either the email provider's server, an Apple Mail configuration error, or a email credential error.
Have you tried using the Connection Doctor? If so, what were the results?
Ref: Use Connection Doctor in Mail on Mac - Apple Support
In Mail Tool Bar At Top Menu " Mail "and Take all account Off line pause and Take All Account On Line
Thanks for all the help. Turned out to be malware that was interfering with my email.
Is it resolved - the malware? If not, good application called Malwarebytes - free or paid for added features should clear this up
Yes, Apple Support figured out the problem, helped me install Malwarebytes and removed the malware.
I also have the same exact issue and there seems to be no article on this site to fix it. It won't go online when I try. My google account in the app is online. I can receive emails to my iCloud account but I cannot send them.
I tried the malware bytes and now I can’t even log onto half the websites I had open and my google account is now offline. It also cannot connect to the App Store either. This all seemed to happen after an iOS update. I now really need help.
Yes, I have used the Connection Doctor and the green dot shows saying its online.
I can not read my emails - not connecting although I am on line
Welcome and Thank you too ;-)
My Mac is connected to the internet, but my Mail says it is offline, so I am not receiving incoming mail and I cannot send mail.