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Disabled account - can’t add updated payment

How can I add a new credit card to my disabled account?

I’m not sure why I am locked out?

iPhone 8, iOS 14

Posted on Mar 21, 2021 5:30 PM

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Question marked as Best reply

Posted on Mar 21, 2021 6:24 PM

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

2 replies
Question marked as Best reply

Mar 21, 2021 6:24 PM in response to Missionessentials

If your account is disabled in iTunes you will need to contact apple to be able to unlock it.


More info in this article:

If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support


Use the link in the article to contact apple or:

Contact Apple for support and service - Apple Support


Good luck!

Disabled account - can’t add updated payment

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