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Level 1

4 points

Missing balance

I got a 5 dollar gift card and now the balance is missing, how do I get it back or if I can get a refund! HELPPPP MEEEE

iPhone 11, iOS 14

Posted on Mar 21, 2021 7:40 PM

Top-ranking reply

Level 10

731,741 points

Posted on Mar 21, 2021 7:42 PM

Log out of the iTunes Store, and then back in. If the balance doesn’t correctly update, click here and contact its staff.

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