I have charged $ 149.99 from my credit card. I dont know how it happens . My purchasing history also emty. I want to refund that amount

The support article "If you see 'apple.com/bill' on your billing statement" explains how you can check your purchase history, cancel subscriptions, request refunds, and track possible sources of unrecognized Apple charges you may see on a bill. These may be purchases by family members if you are an organizer of a Family Sharing group, or possibly a second Apple ID you use. The article also provides a specific link for contacting Apple if you cannot trace the source of charges. Click on this link to read this article --> https://support.apple.com/HT201382

Other possibilities to consider (not all may apply in your situation):

- Small amounts of ~$1 may be an authorization hold that will be refunded (pending charge -> https://support.apple.com/HT201292 ).

- Purchases can be made with your ID if your Apple ID is compromised (what to do -> https://support.apple.com/HT204145 ) or somebody else has access to your device (require purchase password --> https://support.apple.com/HT204030 ).

- If you only see a charge in emails that are not official Apple receipts, it is likely phishing attempts ( https://support.apple.com/HT204759 ).

- If you are absolutely certain neither you, nor Apple, nor a Family Sharing member can account for a charge and it ONLY appears on a bill for a charge card you alone control, you may have been the victim of card fraud. Contact your financial institution.

If a purchase is listed in your purchase history and you want to ask for a refund, read this document about how to 'Request a refund for apps or content that you bought from Apple' --> https://support.apple.com/HT204084

or click on this link to proceed directly to 'Report a Problem' for requesting a refund --> https://reportaproblem.apple.com/?s=6

Realize Apple's terms of purchase for most countries are effectively, "All Transactions are final" (check terms at: https://www.apple.com/legal/internet-services/itunes/us/terms.html ). Apple does refund on a case by case basis, but they can also refuse.

If a reporting a problem request is unsuccessful you can also try clicking here --> https://support.apple.com/choose-country-region/media-services Select your country, then a product.

Hi jagath66

I just had a colleague have her credit card details stolen and several 149.99 purchases were made at the Apple store in Sydney. Apparently around 300 people had their card details stolen and fraudalent charges made on them.

Suggest that you lock your card / contact your bank.

Limnos, I'd agree if you had recently made a purchase, but most people don't spend $149.99 at Apple and then forget about it, it's not like a $3 subscription you have forgotten about. From the way jagath66 phrased it it sounded like they had no ides what the charge was for and they were not expecting it.

I do agree with what you say however, go through your checklist first and then if that's beem exhauasted explore the possibility that it could be fraudulant. It was more that I had a staff member in my office who had been victim to a fraudalant charge of $149.99 at the Apple Store in Sydney so I wanted to share the information in case this had happened.

Yes, that can happen but I think more commonly people see a charge that has a valid source from Apple and just do not realize it. If you cancel a card to stop payments on a valid item then Apple might well prevent you from using your Apple ID for anything related to media purchases (including re-downloading items), and if it is serious enough, could even disable the Apple ID altogether. It is much better to work your way down the list I provided earlier which includes the possibility of true card fraud.