Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple watch pairing

my apple watch isn’t pairing with the new phone . It was written that my apple id was related to other device . But i sold the new iphone to a shop and i reset the apple watch so it should work . But every time I m writting the apple id to pair it s not working plz help

Posted on Mar 22, 2021 2:40 AM

Reply
Question marked as Best reply

Posted on Mar 22, 2021 3:49 AM

Request Online Activation Lock Removal.

Or;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

Otherwise the watch will be of no use to you.

5 replies
Question marked as Best reply

Mar 22, 2021 3:49 AM in response to Joycehaddad1

Request Online Activation Lock Removal.

Or;

If you can't remember/gain access to the apple id that paired the watch to the phone.Take the watch and it's receipt along with some photo id and any other proof of ownership to an Apple Store and request that they remove the Activation Lock for you.

Otherwise the watch will be of no use to you.

Mar 22, 2021 2:46 AM in response to Joycehaddad1

To unpair and erase watch and remove Activation Lock.

On a computer, go to iCloud.com and sign in with your Apple ID.

Go to Find Iphone.

Select All Devices, then click your Apple Watch.

Click Erase Apple Watch.

Select Next until the device is erased.

Click the remove button next to your Apple Watch.

Then go here;

Pair the watch with my new phone.

Apple watch pairing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.