Left shift key inserts ± (plus/minus symbol)
I tried all this
Reset NVRAM/PRAM
Try a SMC reset. The article covers when this is required, but doing this will not affect anything.
Reset SMC
I connected another external keyboard and no issue there. So what did work was blowing air from my lips under the shift key - works again. Must have been a mechanical problem or some dirt in my case...
MacBook Pro 15″, macOS 11.2