How can I fix my cellular data it says error?

How can I fix my cellular data it says error?

iPhone 8, iOS 14

Posted on Mar 22, 2021 10:52 AM

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Question marked as Top-ranking reply

Posted on Mar 23, 2021 9:06 AM

Hi japri49,



We'd be happy to see if we can help with getting your cellular data issue headed towards a resolution.



Which error are you receiving? If you head to Settings > Cellular (may be listed as Mobile Data), do you see the following: 'An update is required to use cellular data on this iPhone.'


If so, it looks like you may have come across the page for this issue, but if not, try the steps in the 'What to do next' section: If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart



If the issue persists after that, servicing would be required. You can start a support request with Apple Support to explore any options available here: Get Support

Be sure to back up your iPhone ahead of time as well: How to back up your iPhone, iPad, and iPod touch



Take care!

1 reply
Question marked as Top-ranking reply

Mar 23, 2021 9:06 AM in response to japri49

Hi japri49,



We'd be happy to see if we can help with getting your cellular data issue headed towards a resolution.



Which error are you receiving? If you head to Settings > Cellular (may be listed as Mobile Data), do you see the following: 'An update is required to use cellular data on this iPhone.'


If so, it looks like you may have come across the page for this issue, but if not, try the steps in the 'What to do next' section: If you see an Update Failed or Apple Pay Not Available alert after iOS update or restart



If the issue persists after that, servicing would be required. You can start a support request with Apple Support to explore any options available here: Get Support

Be sure to back up your iPhone ahead of time as well: How to back up your iPhone, iPad, and iPod touch



Take care!

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How can I fix my cellular data it says error?

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