Itunes crashes when processing download

Yep, mine does the same thing.

Windows 7 pro 64
iTunes 64 9.2.1

I was frustrated when I tried a single song twice with no available cure. We are not alone in this matter either. Many others have experienced this recently as well.

Makes me feel better that i'm not the only one. But my god, if this continues i'm not using iTunes anymore.

I hate when that happens, The last time that happen was last week when I was trying to get that 5 free episode deal from Discovery, after like 3 days I was able to get them.

I feel ya bro. I just found out about it myself yesterday the hard way. I purchased a song from lady gaga, and the first one, iTunes crashed as the song was processing. I re-tried the purchase, and that one went through.

About 20 minutes later, I try another Artist ((Shakira ((waka waka)) and both times iTunes crashed during download with no song in the "purchased" tab. My iTunes account history clearly shows the tranaction ((twice)) @ $.99.

This is surely Russian roulette with your credit card. I really hope they get this issue resolved promply. It seems to effect more people on Vista/Windows 7.

People, If you are having this issue, don't just sit there and read this thread, provide your feedback so Apple is fully aware of the problem.

I doubt apple's dev team actually reads this, they are to busy watching hamsters clearing out a maze made with a bunch of old ipods.

same here.

Apple does not monitor these forums. I haven't used a PC in quite a few years but I will poke around and see if I can find a solution.
Cheers
Rachyl

Do you get an error message at all? IF so, what is it?

Once it hits the processing point it dose this:

http://i108.photobucket.com/albums/n4/tesiga2003/itunesfail1.jpg

Then a few seconds later it goes to this:

http://i108.photobucket.com/albums/n4/tesiga2003/itunesfail2.jpg

And then you have to close iTunes.

Yep, those "are" the ones I "was" getting also. I say "was" because for some unusual spite of luck, it has not done it since. I was able to use the store last night, purchased 11 songs without one issue.

I play games and use monitoring software ((MSI afterburner 1.6) to watch my temps and control fans speeds. This was not running at the time during my downloads. It was running during my spat with iTunes crashing on purchases, just throwing ideas out there.

I did come out of a game (Crysis Warhead) earlier that day prior to running iTunes.

IDK, Yesterday, after I had contacted support about my failed downloads,I get home from work, turned on my rig, fire up iTunes and sure enough, I have downloads. From that point, all has been normal "so far".

Programs running at time of crash
Kaspersky 2010
MSi afterburner
Crysis Warhead (disc in drive) but not running
firefox (latest version)

Message was edited by: mytfastss

Mine does the exact same thing. From what I've read on it might have something to do with the 64bit. Itunes works great on my dell w/ vista 32bit. This is extremely frustrating so I hope someone hassome answers

arbalest22 wrote:
Once it hits the processing point it dose this:

http://i108.photobucket.com/albums/n4/tesiga2003/itunesfail1.jpg

Then a few seconds later it goes to this:

http://i108.photobucket.com/albums/n4/tesiga2003/itunesfail2.jpg

And then you have to close iTunes.

I heard somewhere that it might be our firewall blocking something and not letting itunes work properly, which I have try fixing but I just can't find the problem, like many here I'm tired of this freaking situation.

Well, it happened again. Problem still remains.

Fresh boot up, fire up iTunes and go to purchase a song...

Press buy, wait.......waiting.......box pops up....."network has timed out"

BS!!! I was just reviewing songs. I tried once again ((same song)) and sure enough just as the song is ready to be processed, iTunes has stopped working box comes up.

Message was edited by: mytfastss

I'm running Kaspersky Internet security 2010. Firewall is set to allow iTunes through fully. I have even tested it by pausing "protection" prior to a purchase, and this does not help.

Saturday, It was working for me fine. I was able to purchase about 11 songs. Not one issue. I have not done anything special since then, in fact, as I sit here, only fire fox 3.6.8 ((need it to send this message) and Kaspersky are running.

FYI...Firefox in not running when itunes is crashing...

Message was edited by: mytfastss

Control Panel > Network and Internet > Internet Options > Connections > LAN Settings > un-click the use a proxy server.
See if this works.
Cheers,
Rachyl