You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Clear balance

How can I clear my balance in order to change the region

iPhone XS, iOS 14

Posted on Mar 23, 2021 2:37 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 23, 2021 9:48 AM

Read this link for information about general requirements for changing store country:

Change your Apple ID country or region - Apple Support - Apple Support - https://support.apple.com/HT204447


https://support.apple.com/HT202359 --> "Before you can delete your Apple ID or change your Apple ID country or region, you must spend all of your Apple ID balance. You might also have to wait for any pending refunds to process."


To remove balance:


Option A:

The above link used to have this information but now no longer exists in this form. - "If your store credit is less than the cost of a single item on the iTunes Store, App Store, or iBooks Store, you can add a credit card to your account [ https://support.apple.com/HT201266 ]. When you buy an item, you will use the remaining store credit and charge the remainder of the purchase to your credit card."


Option B:

"If you don't have a credit card, contact iTunes Store support." Apple will remove the balance and keep it.

Click here --> https://support.apple.com/choose-country-region/media-services Select an option and keep on working your way down the menu until you get to one saying your "topic isn't listed". This will present you with support by chat or telephone call.

Or call Apple Support --> https://support.apple.com/HT201232


Option C:

I haven't heard of anybody trying this but: Create and add money to an iTunes Pass - https://support.apple.com/HT203021 - "With an iTunes Pass, you can add funds to your iTunes account at Apple Stores or select retailers. You can use the funds to buy music, apps, movies, books, or TV shows*." Limited countries only. Add exactly what you need to buy something (don't forget tax, if applicable).


1 reply
Question marked as Top-ranking reply

Mar 23, 2021 9:48 AM in response to amrou16

Read this link for information about general requirements for changing store country:

Change your Apple ID country or region - Apple Support - Apple Support - https://support.apple.com/HT204447


https://support.apple.com/HT202359 --> "Before you can delete your Apple ID or change your Apple ID country or region, you must spend all of your Apple ID balance. You might also have to wait for any pending refunds to process."


To remove balance:


Option A:

The above link used to have this information but now no longer exists in this form. - "If your store credit is less than the cost of a single item on the iTunes Store, App Store, or iBooks Store, you can add a credit card to your account [ https://support.apple.com/HT201266 ]. When you buy an item, you will use the remaining store credit and charge the remainder of the purchase to your credit card."


Option B:

"If you don't have a credit card, contact iTunes Store support." Apple will remove the balance and keep it.

Click here --> https://support.apple.com/choose-country-region/media-services Select an option and keep on working your way down the menu until you get to one saying your "topic isn't listed". This will present you with support by chat or telephone call.

Or call Apple Support --> https://support.apple.com/HT201232


Option C:

I haven't heard of anybody trying this but: Create and add money to an iTunes Pass - https://support.apple.com/HT203021 - "With an iTunes Pass, you can add funds to your iTunes account at Apple Stores or select retailers. You can use the funds to buy music, apps, movies, books, or TV shows*." Limited countries only. Add exactly what you need to buy something (don't forget tax, if applicable).


Clear balance

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.