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I have reset my iPad from itunes and now it asks for activation lock which does not belong to me.

I have purchased it from UAE 2 years back and now I dont have any information about him. Is there any way I can recover my ipad ?

iPad mini, iOS 9

Posted on Mar 23, 2021 5:43 AM

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Question marked as Top-ranking reply

Posted on Mar 23, 2021 5:52 AM

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community

1 reply
Question marked as Top-ranking reply

Mar 23, 2021 5:52 AM in response to sajjadshah1985

Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be turned off:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, or unless you can secure the cooperation of the previous owner, you’ll not be able to defeat or bypass the Activation Lock. Without documentary evidence that you are the original owner (such as sales receipt showing the serial number), Apple won’t assist - and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community

I have reset my iPad from itunes and now it asks for activation lock which does not belong to me.

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