How can I solve this problem on my iPhone 11, it says that my iPhone is unable to verify this iPhone has a genuine apple display.

Posted on Mar 23, 2021 6:35 AM

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Posted on Mar 23, 2021 9:16 AM

The problem is the screen was replaced at some time in the past, possibly before you got the phone. If you’ve had the phone for its entire active life (noting that it was first sold 9 months ago, on June 13 2020), you didn’t replace the screen, and this message just appeared you may have a bad screen. In that case make a service appointment using the Get Support link at the top of this page.

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Question marked as Top-ranking reply

Mar 23, 2021 9:16 AM in response to Lovenany

The problem is the screen was replaced at some time in the past, possibly before you got the phone. If you’ve had the phone for its entire active life (noting that it was first sold 9 months ago, on June 13 2020), you didn’t replace the screen, and this message just appeared you may have a bad screen. In that case make a service appointment using the Get Support link at the top of this page.

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How can I solve this problem on my iPhone 11, it says that my iPhone is unable to verify this iPhone has a genuine apple display.

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