Repair at Apple Store
Can I bring my iPhone to an Apple Store for repair if I didn't buy it directly from Apple?
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Can I bring my iPhone to an Apple Store for repair if I didn't buy it directly from Apple?
You sure can, yes. Make sure to make a Genius Bar appointment. Click Get Hardware Help at https://www.apple.com/retail/geniusbar/ or start by selecting a store from https://locate.apple.com/findlocations
You sure can, yes. Make sure to make a Genius Bar appointment. Click Get Hardware Help at https://www.apple.com/retail/geniusbar/ or start by selecting a store from https://locate.apple.com/findlocations
Repair at Apple Store