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preetitewani Author

Level 1

4 points

Payment method declined

I am based out of India however traveling to Canada .

I am unable to add or updated my payment method for subscription and apple pay.

Trying to resolve it from 2months however no luck so far, please help

iPhone 12 Pro, iOS 14

Posted on Mar 23, 2021 1:03 PM

Top-ranking reply

Limnos

Level 10

419,179 points

Posted on Mar 23, 2021 1:30 PM

Review the suggestions in this link about what to do "If your payment method is declined in the App Store or iTunes Store" Click here --> https://support.apple.com/HT203005

Note if you are using the Canadian Store you will need a valid payment method for Canada which will likely need a billing address for you in Canada.

If you still have a problem contact Apple:

Click here --> https://support.apple.com/choose-country-region/media-services Select an option and keep on working your way down the menu until you get to one saying your "topic isn't listed". This will present you with support by chat or telephone call.

Contact Apple for support and service --> "See a list of Apple phone numbers around the world." Click here --> https://support.apple.com/HT201232

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