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how do you restore an ipad that wont restore in itunes keeps getting error code 9

My ipad 5th generation started restarting on its own and then would not restart. I tried updating it in itunes and that failed. Itunes recommended restoring it. The restore fails giving an error code 9. To this point it will not restart, update or restore. I have tried two computers in addition to my own and different cables all to no avail. Any recommendations?

iPad (5th gen) Wi-Fi

Posted on Mar 23, 2021 4:10 PM

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Question marked as Top-ranking reply

Posted on Mar 23, 2021 4:27 PM

Have you tried the steps in here?

If you see error 9, 4005, 4013, or 4014 when you restore your iOS device - Apple Support

4 replies

how do you restore an ipad that wont restore in itunes keeps getting error code 9

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