I have a large music library and after I subscribed to Apple Music, some tracks/albums have their cloud status as ERROR.
I am no longer able to play them even if they are in my local iTunes media folder.
Is there any way to import them back without losing the play counts and/or creating duplicates?
Thank you.
I've tried that but no luck. The track is added as a new one, it ends up duplicating the track in the album.
EDIT: Turns out, it DID work, with a few more steps.
I've tried that but no luck. The track is added as a new one, it ends up duplicating the track in the album.
EDIT: Turns out, it DID work, with a few more steps.
See Identify cloud status icons in your music library on your Mac or PC - Apple Support. What is the cloud status of the two copies. I'm sure I've seen them merge before. Perhaps you need to select both, use right-click and try Add to Cloud Library.
EDIT: Ah, good to hear! 🙂
tt2
Do they also show with an exclamation mark? An error adding a track to the iCloud Music Library shouldn't prevent locally stored content from playing. If the issue is a broken link it may be possible to reconnect to the right file.
tt2
Some had the exclamation mark and I was able to fix those. But for the most part, their location is « cloud » and their status is « Error », so now I'm unable to play them nor upload them to the cloud.
I'm guessing my only option is to rebuild most of my library from scratch.
If you drag in the local copy it should merge with the copy that is in the cloud, retaining play counts, playlist membership etc. Test with one or two tracks first. Repeat if it works out.
tt2
Apple Music iCloud status error unable to reset path to local file
