I'm trying to sign into Apple Music on my Samsung note and it's only asking for the verification to a trusted device.
How can I solve Apple ID being asked two factor from my Apple device that's NOT with me? It's not even given me an option to received code via text! No code via text, not even an option! I have only an Mac Mini? I'm traveling so now what can I do?
iciconnect wrote:
I have two Phone numbers on my account. Two numbers!! Neither received a code.
Numbers on your account are not the same as trusted phone numbers for two-factor authentication. To add trusted phone numbers see the "Manage your account" section of Two-factor authentication for Apple ID - Apple Support
You can contact Apple for support on Apple Music on Android, use the Get Support link in settings…..
looks like you already removed your iOS devices as trusted ones, so if the trusted numbers you have listed on your account do not send an sms code when you try to sign in, that is good reason to contact support.
iciconnect wrote:
I have two Phone numbers on my account. Two numbers!! Neither received a code.
Also, if those numbers were already set up as trusted numbers for two-factor, you may want to contact Apple Support. There is a contact support link at the top right of this page.
Sorry, I don't know of anything you can do (right now without a trusted device) if you didn't set up your Android phone or any other phone as a trusted phone number. The only help I can offer is for the future -- when you return and have access to your trusted device, add the Android phone as a trusted number. See instructions in: Two-factor authentication for Apple ID - Apple Support
I had updated the Apple Music app. For some reason I was asked to sign back in. And that's when the issue started. I've restarted my Samsung phone 4x before contacting the community.
Is this only happening with the Android versions of Apple Music? :-(
Those are not all capable of being trusted devices -- again, see information in Two-factor authentication for Apple ID - Apple Support including the following excerpt:
A trusted device is an iPhone, iPad, or iPod touch with iOS 9 or later, or Mac with OS X El Capitan or later that you've already signed in to using two-factor authentication.
And the Mac Mini is off. So why is it forcing the device verification?????? I have no other Apple device. Nothing signed it except the Mac Mini. I'm traveling and I won't be home anytime soon. :-(
My devices!
I have two Phone numbers on my account. Two numbers!! Neither received a code.
Ahh the same numbers! Been the same for years now. I'll just cough it up as an Android ONLY glitch with the Apple Music app. Thx
I'm gonna leave a review for the developers regarding the Android verizon of Apple Music app. Can't contact Apple Support since the device isn't Apple's so... Good talk.
No Apple Device with me to verify code
