So I refunded some items, it says that Its already refunded but my money still no change, I checked the transactions, still no sign of giving my money back, what’s happening? And how do I do to get my money back?
After you request a refund you'll receive an email update within 48 hours about whether your refund has been granted. If your request is granted, the time it takes for the money to appear on your account or statement depends on the payment method. Refunds go back to the method used to make the payment originally.
- Store credit: 48 hours
- Mobile phone billing: Up to 60 days
- Other payment methods: Up to 30 days for it to appear on a statement.
You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
If you want to read what Apple actually says, read this document: 'How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904
If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.
After you request a refund you'll receive an email update within 48 hours about whether your refund has been granted. If your request is granted, the time it takes for the money to appear on your account or statement depends on the payment method. Refunds go back to the method used to make the payment originally.
- Store credit: 48 hours
- Mobile phone billing: Up to 60 days
- Other payment methods: Up to 30 days for it to appear on a statement.
You can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".
If you want to read what Apple actually says, read this document: 'How long refunds from the App Store or other Apple services take' --> https://support.apple.com/HT210904
If you need to contact Apple about this, click on this link --> https://support.apple.com/choose-country-region/media-services and choose a path that gets assistance from iTunes Store staff.
Please note that most people posting here do not work for Apple, we're just unofficial volunteers, users like you, trying to help others. So I don't know the reason for delay in this case. Did they say all the items would be refunded?
But I bought it at 21 of March, it’s clearly over 48 hours. Now it gave me back some of the money, but not all. They are all bought in the same day. So what’s the reason?
Yes, it says “refunded” but I can’t receive the money, but nevermind, they gave me back my money.
How long have been waited before your money back to your account?
I refunded some items and it says that it’s already refunded but it didn’t give me back my money, what’s happening?!
