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Level 1

6 points

purchase could not be completed

my purchase could not be completed.

iPad Pro, iPadOS 14

Posted on Mar 24, 2021 1:05 AM

Top-ranking reply

Level 10

418,237 points

Posted on Mar 24, 2021 12:29 PM

Do as it directs, go to the URL and follow the instructions:

www.apple.com/support/itunes/ww/ --> https://support.apple.com/country-selector/itunes > select your country > Contact Support > Contact iTunes Store Support > Purchases, Billing & Redemption

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