dmagalen wrote:
Recently my CEO has run into a weird issue with his MBP. He is on Big Sur and most of the time when he opens an attachment from Outlook (and sometimes when he opens an Office document from his drive) the application will bounce in the bottom but not open. He checks Force Quit and it shows the app is running, but the name shows ".app" after it. In the picture below, anything you see with ".app" is "open" but not showing. He has to force quit the app and try again.
We have tried reinstalling Office (happens in Acrobat as well). I found a diskutil resetUserPermissions command that we ran and that has not solved it.
Has anyone else run into this issue and found a fix?
Thank you in advance
https://discussions.apple.com/content/attachment/e1e6e1b2-de0c-4e26-81ce-e83cf3c02ef8
You do not say what exact Mac
what exact macOS
what version of Office...
The general recommendation is verify your software is up to date.
Old files may need to go through an update upon opening if authored with an older software....
The current Office for Mac; Office 365 or Office 2019 (One-time purchase) are OK with Catalina/Big Sur
Office for Mac running macOS Catalina
If you have Office 2011 for Mac or before WILL NOT run, For Catalina Office 2016 for Mac needs to be v15.35 or later.
Update the software : https://docs.microsoft.com/en-us/officeupdates/update-history-office-for-mac
Big Sur compatibility—Microsoft recently announced that it was officially ending support for Office 2016 for Mac on October 13, 2020. Apple Silicon compatibility in Office 2016 is questionable. Office 2019 no issues.
the App Store apps will require you to subscribe to Microsoft 365; Unless you buy from Microsoft:
