Can not downgrade icloud storage

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Level 1

8 points

can not downgrade icloud storage from 200gb to be 5gb

iPhone 11 Pro Max, iOS 14

Posted on Mar 24, 2021 5:49 AM

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Answer 1

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Level 10

166,507 points

What happens when you try to downgrade? Are you following these instructions?

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Answer 2

Level 1

8 points

sure i following the instructions. but when i click 5gb and then i can not click ‘done’ button (grey out)

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Answer 3

Level 10

166,507 points

At this point, If you are still having an issue, Contact Apple Support.

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