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I received an email stating that I subscribed to something for $299.99, Premium Apps (Four) membership and I did not. What is this about?

I received an email notification that my premium apps four membership is being renewed for $299.99. I did not order this. I need more information on this subscription.

Posted on Mar 24, 2021 8:43 AM

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Question marked as Top-ranking reply

Posted on Mar 24, 2021 9:58 AM

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

1 reply
Question marked as Top-ranking reply

Mar 24, 2021 9:58 AM in response to Pebbi64

This is primarily a user-to-user support forum; other Apple users like you. We don't have access to information about charges to your account. See each of the steps in the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see 'apple.com/bill' on your billing statement - Apple Support


If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support

I received an email stating that I subscribed to something for $299.99, Premium Apps (Four) membership and I did not. What is this about?

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