Replacement phone
My wife's phone was stolen and we received a replacement iPhone 7 from Assurain. Will apple take the replacement phone as a trade in so we can upgrade to an iPhone 11
iPhone 6 Plus, iOS 12
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secrerariat Said:
"Replacement phone: My wife's phone was stolen and we received a replacement iPhone 7 from Assurain. Will apple take the replacement phone as a trade in so we can upgrade to an iPhone 11"
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Ask Apple:
These are user-to-user forums. So, ask Apple directly if they will take them in for a trade. Taking it in will depend on conditions and such. It would be Apple's call.
Contact Apple Support:
- Contact Us - Choose Locations
- U.S.A. (800)MY-APPLE
- Proceed from there as necessary
Note: Phone calls are taking a bit to go through at the moment, due to lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)