Marykav23452 Author

Level 1

4 points

restore from backup

can't restore from backup because ipad keeps disconnecting with about 2 minutes left

Posted on Mar 24, 2021 6:13 PM

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2 replies

Level 2

474 points

Mar 25, 2021 9:39 AM in response to Marykav23452

Try these steps https://support.apple.com/en-us/HT204184

make sure you are following the steps right if these steps won’t work contact Apple support

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Mar 25, 2021 9:47 AM in response to Marykav23452

Here are two relevant support pages that may be helpful with troubleshooting the issue:

If you can't back up your iOS or iPadOS device to a computer or restore it from a backup – Apple Support

If you can't update or restore your iPhone, iPad or iPod touch – Apple Support

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