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Connection to internet

My Ipad is refusing to connect to the internet

Posted on Mar 25, 2021 2:28 AM

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Question marked as Top-ranking reply

Posted on Mar 25, 2021 3:06 AM

It is possible that your WiFi router may be selectively blocking access to internet/server resources for some client devices - and not others - which might be resolved by a restart of your router.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.





3 replies
Question marked as Top-ranking reply

Mar 25, 2021 3:06 AM in response to GloriaTD

It is possible that your WiFi router may be selectively blocking access to internet/server resources for some client devices - and not others - which might be resolved by a restart of your router.


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.





Connection to internet

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