Connection to internet

It is possible that your WiFi router may be selectively blocking access to internet/server resources for some client devices - and not others - which might be resolved by a restart of your router.

To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:

• On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
• On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.

Are you attempting to connect via WiFi, or Cellular? What happens when you try to connect? What do you see? Are there any error or connection messages - if so, what are they?

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