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In my settings my name and Apple ID is greyed out

In my settings my name and Apple ID is greyed out, how can I fix this

iPhone XR, iOS 14

Posted on Mar 25, 2021 6:40 AM

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Question marked as Top-ranking reply

Posted on Mar 25, 2021 6:44 AM

This is most likely due to content restriction through screentime. Follow these steps:


  • go to settings>screentime>content & privacy restrictions
  • Scroll down to "account changes"
  • Make sure account changes is set to allow


If your device screentime is managed by a parent or guardian, you'll have to ask them to do this.

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Question marked as Top-ranking reply

Mar 25, 2021 6:44 AM in response to shavonne79

This is most likely due to content restriction through screentime. Follow these steps:


  • go to settings>screentime>content & privacy restrictions
  • Scroll down to "account changes"
  • Make sure account changes is set to allow


If your device screentime is managed by a parent or guardian, you'll have to ask them to do this.

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In my settings my name and Apple ID is greyed out

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