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How do I fix a camera black screen

Every time I start the camera application I get a black screen. Can you please advise on the fix? Thank you

Posted on Mar 25, 2021 7:28 AM

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Posted on Mar 25, 2021 12:10 PM

Try the 3R's; Restart, Reset, and Restore.

You likely know how to restart the phone so do that first.

If a Restart doesn't help then Reset the phone. Settings > General > scroll to the bottom of the page to Reset.

If a Reset doesn't help then Restore your phone using this link: https://support.apple.com/en-ca/HT201252


If the camera still doesn't work then its possible a there's a hardware issue so return it to the place you purchased it from as its still under warranty.

3 replies
Question marked as Best reply

Mar 25, 2021 12:10 PM in response to Michael_Cole

Try the 3R's; Restart, Reset, and Restore.

You likely know how to restart the phone so do that first.

If a Restart doesn't help then Reset the phone. Settings > General > scroll to the bottom of the page to Reset.

If a Reset doesn't help then Restore your phone using this link: https://support.apple.com/en-ca/HT201252


If the camera still doesn't work then its possible a there's a hardware issue so return it to the place you purchased it from as its still under warranty.

How do I fix a camera black screen

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