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Spilled coffee

I spilt iced coffee on the bottom left side of my MacBook pro. Apparently, that is exactly where the microphone is. It's been a few hours and everything was working (including the keyboard, speakers and even the microphone). It's been a couple of hours and now the mic isn't working anymore, I checked on garageband and on photobooth and no sound is being picked up.

Posted on Mar 25, 2021 10:54 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 25, 2021 11:35 AM

The damage is done and can get worse as more time goes on. Turn off the Laptop and do not use. Contact your local Apple Store and get an appointment scheduled ASAP if you do not have an Apple Store near you contact Apple Support.


  1. What should I do if I spilled water on my MacBook?
  2. Safely disconnect your MacBook from power.
  3. Move your MacBook to a dry space.
  4. Power off your MacBook immediately.
  5. Unplug accessories and disconnect the battery.
  6. Absorb as much liquid as possible.
  7. Let your MacBook air dry for at least 48 hours.


Get Support – Apple

https://getsupport.apple.com/

 

Call Customer Support (800) MY–APPLE (800–692–7753)

or online https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

 

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


Water damage is not covered by the normal warranty but your Applecare Plus will offer reduced cost coverage. Here are the relevant Apple documents with quoted sections:


Liquid damage to iPhone or iPod isn't covered by warranty - http://support.apple.com/HT204104 - "iPhone and most iPod devices are equipped with Liquid Contact Indicators (LCIs) that you can see from the outside."


AppleCare+ for iPhone 11 Pro, iPhone 11 Pro Max, iPhone XS, iPhone XS Max, or iPhone X

"AppleCare+ for iPhone extends your coverage (1) and includes up to two incidents of accidental damage coverage every 24 months. Each incident is subject to a service fee of $29 for screen damage, or $99 for any other damage, plus applicable tax."

3 replies
Question marked as Top-ranking reply

Mar 25, 2021 11:35 AM in response to julia04cam

The damage is done and can get worse as more time goes on. Turn off the Laptop and do not use. Contact your local Apple Store and get an appointment scheduled ASAP if you do not have an Apple Store near you contact Apple Support.


  1. What should I do if I spilled water on my MacBook?
  2. Safely disconnect your MacBook from power.
  3. Move your MacBook to a dry space.
  4. Power off your MacBook immediately.
  5. Unplug accessories and disconnect the battery.
  6. Absorb as much liquid as possible.
  7. Let your MacBook air dry for at least 48 hours.


Get Support – Apple

https://getsupport.apple.com/

 

Call Customer Support (800) MY–APPLE (800–692–7753)

or online https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)

 

Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


Water damage is not covered by the normal warranty but your Applecare Plus will offer reduced cost coverage. Here are the relevant Apple documents with quoted sections:


Liquid damage to iPhone or iPod isn't covered by warranty - http://support.apple.com/HT204104 - "iPhone and most iPod devices are equipped with Liquid Contact Indicators (LCIs) that you can see from the outside."


AppleCare+ for iPhone 11 Pro, iPhone 11 Pro Max, iPhone XS, iPhone XS Max, or iPhone X

"AppleCare+ for iPhone extends your coverage (1) and includes up to two incidents of accidental damage coverage every 24 months. Each incident is subject to a service fee of $29 for screen damage, or $99 for any other damage, plus applicable tax."

Spilled coffee

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