hello I need help, I don't know why camera raw doesn't seem to recognize my gpu of the macbook pro 16 inch, the message is the following: graphic acceleration of camera rw is not supported by the system.y, any idea?

I tried to use the super resolution of the camera raw and it seems that my GPU is not compatible. It seems it doesn't support Metal.

But Mac book pro 16" AMDS Radeon Pro 5500M should be metal compatible ...

any idea??

MacBook Pro 16" Dario

Posted on Mar 25, 2021 3:14 PM

Reply
2 replies

Mar 26, 2021 6:43 PM in response to Dariocandarella

Hello Dariocandarella,


Thanks for reaching out using Apple Support Communities!

We understand that you're getting an error that Metal isn't supported on your Mac; we want to help get to the bottom of the issue.


To learn more, have you used Metal on this Mac without issue in the past?

Which app are you using when you see this error? Do you have any pending updates available?

Which model camera are you using? Which macOS version do you have installed?


Does your Mac meet the requirements here: Mac computers that support Metal - Apple Support


Cheers!

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hello I need help, I don't know why camera raw doesn't seem to recognize my gpu of the macbook pro 16 inch, the message is the following: graphic acceleration of camera rw is not supported by the system.y, any idea?

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