Memoji Face Tracking Continuously Failed
My face tracking is continuously getting fail in Memoji. I have tried restarting the iphone still it’s the same. I have cleared the camera lens also.
iPhone 11, iOS 14
User profile for user:
KMB_12
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Community Specialist
Hi Jaypatankar25,
It sounds like you're getting the alert "Face tracking failed. Tap to retry" when using animated Memoji. We're glad you've joined us in Apple Support Communities, and we can provide some assistance.
Let's double-check that you're holding your iPhone an arm’s length or closer (10-20 inches) from your face and that you're in a well-lit area.
If you haven't already, let's make sure your Apple Watch and iOS device are up-to-date. Updates resolve issues both big and small.
If the issue remains after following those steps, let us know your iOS version and if this feature has ever worked on your iPhone.
We hope that helps with your question and take care!