Trying to install an epson xp312 printer, error message appears saying “An error occurred while trying to add the selected device. Successful-ok-ignored-or-substituted-attributes” What the heck does this mean and how can I install the printer driver?

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Trying to install an epson xp312 printer, error message appears saying “An error occurred while trying to add the selected device. Successful-ok-ignored-or-substituted-attributes” What the heck does this mean and how can I install the printer driver?

Trying to install an epson xp312 printer, error message appears saying “An error occurred while trying to add the selected device. Successful-ok-ignored-or-substituted-attributes” What the heck does this mean and how can I install the printer driver? Thanks in advance

MacBook Pro 13″, macOS 11.2

Posted on Mar 26, 2021 8:37 AM

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Answer 1

Shea_34

Community Specialist

Mar 30, 2021 8:26 AM in response to valli55

Hi valli55,

We understand that you're having trouble installing the drivers for your printer. What this error means is that the current printer driver isn't compatible. You'll need to contact Epson or visit their website to download the printer drivers for your macOS version: Epson® Official Support

Have a great day!

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Trying to install an epson xp312 printer, error message appears saying “An error occurred while trying to add the selected device. Successful-ok-ignored-or-substituted-attributes” What the heck does this mean and how can I install the printer driver?

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