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ITunes wont sync 1 of 2 movies to my new ipod touch

I had a nana 5 gen 8Gig ipod, on this i had the two twilight movies that I had downloaded from Itunes. Last week I bought an Ipod touch 2G 32gb. When I sync,it will add everything to my new touch,except the New Moon movie, its coming up with error (-69) (which i have googled) and in my ITunes it has a circle beside the name of the movie which is half coloured in blue. I have tried everthing possible, I have tried restoring, I have updated my itunes to the latest copy, i have tried every single thing that about 30 different websites (including this one) have suggested. I have never had any problems like this with my other Ipod, and amonly having problems with this one movie, the other movie syncs fine. It has also come up with an error message saying it cannot copy to my device. Please help, the only reason I bought the touch was so that I could fit all my music and movies on and still have extra room for more (as my last one was full). Any helo would be greatly appreciated!
Gumpie

Toshiba Satelitte, Windows XP

Posted on Jul 30, 2010 3:24 AM

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6 replies

Jul 30, 2010 3:55 AM in response to Gumpie

Welcome to the discussions,
the little half colored circle means that you did not watch the full content of the movie.
Can you still watch it on your 8GB nano? Do you use the same account as when you bought it?
If you still have it on your nano, copy the movie from iTunes/music/TV Shows to a save place. Then delete it on your computer, connect the nano, make sure autosync is disabled in iTunes, and transfer the purchases from your nano again. After that the movie should show up again in iTunes ready to sync.

Jul 30, 2010 4:51 PM in response to Gumpie

by the way, it plays fine in iTunes and on my Nano, also when Im trying t sync my new touch, it comes up that it cannot copy to my ipod touch, but i never had any problems with my nano and i havent changed anyhthing in intues or my account etc, i just plugged my new touch in, tried to sync and it wont work

Jul 30, 2010 4:58 PM in response to Gumpie

i plugged my nano in to check it and now its gone! Its still in itunes but now wont sync to my nano either (i musta clicked the wrong button and it synced automatically ggrrr)would it be easier to delete it from itunes and just pay the $25 and download it again? Im sorry Im asking so many questions, im not very ipod/itunes literate!

ITunes wont sync 1 of 2 movies to my new ipod touch

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