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Cannot connect to certain website with Ethernet plugged in but can with wireless.

Cannot connect to certain website with Ethernet plugged in but can with wireless.


When Ethernet plugged I get the TRex internet error message from google Chrome. I get the same Internet error message in other browsers (Safari, Edge, Firefox).

MacBook Pro 15″, macOS 11.2

Posted on Mar 26, 2021 10:14 AM

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Question marked as Top-ranking reply

Posted on Mar 26, 2021 12:38 PM

Have you restarted the computer? Tried logging out of your user account and back in?


Are you running any anti - virus programs besides kaspersky? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Also try the Safe Mode. 


Isolating an issue by using another user account   


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


 https://etrecheck.com

3 replies
Question marked as Top-ranking reply

Mar 26, 2021 12:38 PM in response to eulerg

Have you restarted the computer? Tried logging out of your user account and back in?


Are you running any anti - virus programs besides kaspersky? Using a VPN?


Try setting up another admin user account in System Preferences/Users & Groups to see if the same problem continues. Also try the Safe Mode. 


Isolating an issue by using another user account   


Safe Mode - About.       


If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor.  Please use copy and paste as screen shots can be hard to read. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown. If the log won’t post, try posting it in Pastebin and provide a link in a reply. After pasting the report in a PasteBin page, go to the top of the page, and copy the address in the URL bar. Paste that in a new reply.        Pastebin.    


 https://etrecheck.com

Cannot connect to certain website with Ethernet plugged in but can with wireless.

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