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not log in on app store with apple id

hi i need help can not log in on app store with apple ID and i will update new version

MacBook Pro 13″, OS X 10.10

Posted on Mar 26, 2021 10:56 AM

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Question marked as Best answer

Hi,


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

Posted on Mar 26, 2021 11:05 AM

1 reply
Question marked as Best answer

Mar 26, 2021 11:05 AM in response to filmon145

Hi,


Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode?


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


To find out if it's system wide or user specific, try this...


Open System Preferences>Users & Groups, unlock the lock, click on the little plus icon, make a new admin account, log out & into the new account.


Does it work in the new account?

not log in on app store with apple id

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