Factory reset

Hi

I am trying to factory reset my ipad to give it to my daughter. When I go to erase all data, it is asking me for my passcode which is fine but immediately after that it is asking me for a "restrictions passcode".

I don't remember ever setting a restrictions passcode and it is coming up as incorrect. I am now locked out for an hour. This is so frustrating. I have tried using my normal passcode and also 1234 as I read that this is the default. Pretty sure I was never asked to set or use a restrictions passcode before at any point. I really don't know why apple make things so difficult. Any ideas would be greatly appreciated.

Thanks

James

iPad, iOS 12

Posted on Mar 26, 2021 12:17 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 26, 2021 12:29 PM

There is no "default" passcode for anything in iOS.


You'll need to restore your iPad to factory settings:


Use parental controls on your child's iPhone, iPad, and iPod touch - Apple Support


See also this:


What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support

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Factory reset

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