I forgot the the apple id account
my dad has an ipad, we cleared it to the factory settings and forgot the account, we do not remember the email or password, and the phone number associated with the account was lost.
what we can do?
iPad mini Wi-Fi
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See if you can recover the ID/password. Use every email address you can think of.
Apple ID - How to find your Apple An iCloud e-mail address is an Apple ID.
If you forgot the Apple ID password, enter the Apple (iCloud) ID, and click Forgot Password. See if you can get an email option if necessary.
If necessary, if he is the original owner, contact Apple. Apple can remove the ID if provided the required paperwork.
Request additional support for unlocking your device
Either take the device, the original purchase receipt with the serial number, and a photo ID to the nearest Apple Store (if it has reopened)
Genius Bar Reservation and Apple Support Options - Apple.
or contact Apple ID Support.
Apple ID - Official Apple Support.
Contact Apple for help with Apple ID account security - Apple Support. (Link doesn’t always load)
Get Support https://getsupport.apple.com Work through the screens to get a chat option.
Apple Support schedule phone call
https://twitter.com/AppleSupport People have posted it may take an hour or more to get a response.