I want to cancel my subscription. But In my phone I don’t see it. It’s like I’m not signed. But the money comes out every month. How do i cancel? I don’t want to pay for it ...

With their FAQ page, the site talks about how to cancel your subscription and go to

https://premium.getcontact.com

“Profile page> Payments & Subscriptions > Manage Subscription Plan”

Now I see that you tried this on mobile but did you try signing in from a computer and managing your account there and see if the option to cancel your subscription shows up when on the computer?

I think this might be a subscription you applied through the website itself and not on the through the app store.

Have you signed up on their website or do have a account with them? If you so then I believe you can cancel the subscription through there.

I have just read their purchase policy, and it says

If you purchase your Subscription via our website, you can cancel the renewal of your subscription at any time by contacting us by email at support@getcontact.com

Sorry I realised that when I said not “through the app store.”

please ignore this

I realised I do not have access to the app in my region and I have been researching the website.

And have you tried contacting the service itself tell them what’s going on?

📌These photos are the translation for Non Russian People.