I want to cancel my subscription. But In my phone I don’t see it. It’s like I’m not signed. But the money comes out every month. How do i cancel? I don’t want to pay for it ...

I want to cancel my subscription. But In my phone I don’t see it. It’s like I’m not signed. But the money comes out every month. How do i cancel? I don’t want to pay for it ...

iPhone XS Max, iOS 14

Posted on Mar 27, 2021 4:06 AM

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Question marked as Top-ranking reply

Posted on Apr 4, 2021 3:03 PM

With their FAQ page, the site talks about how to cancel your subscription and go to


https://premium.getcontact.com

“Profile page> Payments & Subscriptions > Manage Subscription Plan”


Now I see that you tried this on mobile but did you try signing in from a computer and managing your account there and see if the option to cancel your subscription shows up when on the computer?



7 replies
Question marked as Top-ranking reply

Apr 4, 2021 3:03 PM in response to Fira12

With their FAQ page, the site talks about how to cancel your subscription and go to


https://premium.getcontact.com

“Profile page> Payments & Subscriptions > Manage Subscription Plan”


Now I see that you tried this on mobile but did you try signing in from a computer and managing your account there and see if the option to cancel your subscription shows up when on the computer?



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I want to cancel my subscription. But In my phone I don’t see it. It’s like I’m not signed. But the money comes out every month. How do i cancel? I don’t want to pay for it ...

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