Can I get customer service number

Need to add new payment method and remove someSubscription

Posted on Mar 27, 2021 8:26 AM

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Question marked as Top-ranking reply

Posted on Mar 27, 2021 8:43 AM

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


You can do both yourself.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  


For subscriptions.


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple  


Purchases - the subscription that you want to cancel is not listed   

1 reply
Question marked as Top-ranking reply

Mar 27, 2021 8:43 AM in response to zeporah80

Contact iTunes Support for assistance. See the Apple Support articles below for contact information.   


iTunes Support – world wide 


Apple Support schedule phone call     


Billings and Subscriptions 


If necessary, try Twitter


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


You can do both yourself.


Log into your account in the App Store/iTunes and you should be able to change/verify it there. Or you can click the blue Edit payment methods in the article below. When signed in and the page loads, you will be on the credit card page. After updating that, click the Go Back button at the lower left and you will be on the address page. If you have a subscription, you need to add the new card, and then promote it to the primary payment method before you can remove the old card.


Apple ID payment information - change.  


For subscriptions.


Purchases - View, change, or cancel your subscriptions.        


Purchases - Subscriptions not billed through Apple  


Purchases - the subscription that you want to cancel is not listed   

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Can I get customer service number

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