📢 Newsroom Update

Apple introduces M4 Pro and M4 Max. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMac start up green screen

iMac is stuck with green screen on start up

Posted on Mar 27, 2021 9:11 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2021 9:59 AM

Please try to restart in Safe Mode per the directions in Use Safe Mode to isolate issues with your Mac and if that does not work then attempt to reset the NVRAM per How to reset NVRAM on your Mac. If that does not work, then it's likely failed hardware (my guess is a failed GPU) and it's likely time for a new Mac.


You have not told us the year of the Mac of what version of Mac OS is installed but that is where I'd start. You can also take it to your local Apple Authorized Service Provider and have them diagnose it but try the suggestions noted above first.

1 reply
Question marked as Top-ranking reply

Mar 27, 2021 9:59 AM in response to iMac2012fix

Please try to restart in Safe Mode per the directions in Use Safe Mode to isolate issues with your Mac and if that does not work then attempt to reset the NVRAM per How to reset NVRAM on your Mac. If that does not work, then it's likely failed hardware (my guess is a failed GPU) and it's likely time for a new Mac.


You have not told us the year of the Mac of what version of Mac OS is installed but that is where I'd start. You can also take it to your local Apple Authorized Service Provider and have them diagnose it but try the suggestions noted above first.

iMac start up green screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.