You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ChiliGTC Author

Level 1

6 points

Frozen 12 pro

My iphone 12 pro froze during facetime use. Now the app is open and black and i cannot close it or restart iphone or open any apps

Posted on Mar 27, 2021 1:49 PM

Top-ranking reply

QuickTimeKirk

Level 10

125,971 points

Posted on Mar 27, 2021 1:55 PM

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

View in context

Frozen 12 pro

Similar questions