Frozen 12 pro

My iphone 12 pro froze during facetime use. Now the app is open and black and i cannot close it or restart iphone or open any apps

Posted on Mar 27, 2021 1:49 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 27, 2021 1:55 PM

Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side button. When the Apple logo appears, release the button.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Frozen 12 pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.