How do you connect a watch from the sprint network to the xfinity network? Xfinity customer service is no help.
Donovan
iPhone 11 Pro Max, iOS 14
The iPhone might be carrier locked to Sprint. There is not much Apple can do about carrier lock. Only Xfinity can. For more info, see:
How to unlock your iPhone for use with a different carrier - Apple Support
Update your carrier settings on your iPhone or iPad - Apple Support
Sorry, I forgot which forum I was in. The above won't help you. If you have a cellular watch and you want to use the cellular feature, your iPhone and watch MUST use the same carrier and you will have to activate and have an additional plan with Xfinity to include the watch. For more info, see:
Set up cellular on Apple Watch - Apple Support
The iPhone might be carrier locked to Sprint. There is not much Apple can do about carrier lock. Only Xfinity can. For more info, see:
How to unlock your iPhone for use with a different carrier - Apple Support
Update your carrier settings on your iPhone or iPad - Apple Support
Sorry, I forgot which forum I was in. The above won't help you. If you have a cellular watch and you want to use the cellular feature, your iPhone and watch MUST use the same carrier and you will have to activate and have an additional plan with Xfinity to include the watch. For more info, see:
Set up cellular on Apple Watch - Apple Support
There is no carrier lock for the Apple Watch, the steps to unlock your iPhone will not work. I am assuming your iPhone has also been moved to Xfinity? If yes, did they have you try unpairing and pairing your Watch?
I bought my watch from sprint. I recently switch to Xfinity and the watch will not connect to the xfinity mobile network. How do i resolve this? customer service has been no help
